Why Salesforce Development & Customization Is Important
Standard Salesforce configurations may not fully support complex business processes, industry-specific workflows, or advanced reporting needs. Without proper customisation, organisations often face:
- Manual workarounds
- Inconsistent data entry
- Poor user adoption
- Limited reporting visibility
- Process inefficiencies
Our Salesforce development services eliminate these challenges by aligning the platform with your real-world business operations.
Our Salesforce Development & Customization Services
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Custom Salesforce Application Development
We build custom Salesforce applications using Apex, Visualforce, and Lightning components to address specific business requirements that go beyond standard CRM capabilities.
This includes:
✓ Custom business logic
✓ Advanced automation
✓ Bespoke workflows and rules
✓ Industry-specific CRM functionality
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Salesforce Consulting Services
Every successful Salesforce customisation starts with the right strategy. Our Salesforce consulting services help organisations define CRM goals, design solution architecture, and plan scalable implementations before development begins.
By aligning development with business strategy, we ensure custom Salesforce solutions support real operational needs rather than short-term fixes.
Best suited for:
✓ Salesforce planning and roadmap creation
✓ CRM optimisation and re-architecture
✓ Business process alignment
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Salesforce Data Migration Services
Custom Salesforce development is only effective when built on clean, reliable data. Our Salesforce data migration services ensure accurate migration of customer, sales, and operational data into Salesforce before or alongside custom development.
We preserve data relationships, history, and integrity so that automation, reporting, and workflows function correctly from day one.
Best suited for:
✓ Legacy CRM to Salesforce migration
✓ Spreadsheet and manual data migration
✓ Data cleansing and validation
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Salesforce API Integration Services
Many custom Salesforce solutions rely on seamless data flow between systems. Our Salesforce API integration services connect Salesforce with ERP systems, accounting platforms, marketing tools, and third-party applications.
This ensures your customised Salesforce environment functions as a fully connected business platform rather than a standalone system.
Best suited for:
✓ ERP and finance system integration
✓ Real-time and batch data synchronisation
✓ Third-party application connectivity
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Salesforce Support & Maintenance Services
Salesforce development doesn’t end at deployment. Our Salesforce support and maintenance services ensure your customised Salesforce environment remains stable, secure, and optimised as your business evolves.
We provide proactive monitoring, issue resolution, enhancement support, and release management to protect your Salesforce investment long term.
Best suited for:
✓ Ongoing Salesforce optimisation
✓ Performance and stability management
✓ Continuous feature enhancements
What Salesforce Development & Customization Includes
Salesforce development and customization involve extending the platform beyond standard features to support specific business logic, workflows, and integrations. At IDS Logic, we focus on practical, upgrade-safe, and scalable Salesforce customisation.
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Custom Salesforce Development
✓Apex classes for custom business logic
✓Trigger-based automation
✓Complex validations and calculationsgit
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Custom Objects & Data Modelling
✓Custom objects and relationships
✓Field-level security and visibility
✓Optimised data structures for reporting
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Lightning Experience Customization
✓Custom Lightning pages
✓Role-based layouts
✓Lightning Web Components (LWC)
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Workflow & Automation
✓Salesforce Flows and approvals
✓Automated lead and case routing
✓Task and notification automation
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Reports & Dashboards
✓Custom report types
✓Role-based dashboards
✓Real-time KPI visibility
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Integrations & APIs
✓REST & SOAP API integrations
✓ERP, accounting, and third-party tools
✓Bi-directional data synchronisation
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Security & Deployment
✓Roles, permission sets, and access controls
✓Sandbox-based development
✓Upgrade-safe deployments and testing
Our Salesforce Development Approach
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Requirement Discovery & Analysis
We work closely with stakeholders to understand business processes, pain points, and functional requirements.
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Solution Design & Architecture
Our architects design scalable Salesforce solutions that support customisation without compromising performance or upgrades.
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Development & Configuration
We develop and configure Salesforce features using best practices to ensure stability and maintainability.
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Testing & Quality Assurance
All custom development undergoes functional, security, and performance testing.
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Deployment & Support
We deploy custom solutions and provide support to ensure smooth adoption and ongoing optimisation.
Key Business Benefits
- Salesforce tailored to your workflows
- Higher user adoption across teams
- Reduced manual work and errors
- Faster sales and service cycles
- Scalable CRM for future growth
Our Certification
Industries We Support
IDS Logic delivers Salesforce development and customisation services across:
- Real Estate & Property Management
- Retail & E-commerce
- Healthcare & Life Sciences
- Financial Services
- Logistics & Supply Chain
- Professional & IT Services
Each solution is designed to meet industry-specific operational and compliance needs.
Why Choose IDS Logic for Salesforce Development in UAE?
- Deep Salesforce development expertise
- Business-first customisation approach
- Secure, scalable solution design
- Clean, upgrade-safe development practices
- End-to-end Salesforce service capabilities
We focus on building Salesforce solutions that are easy to use, easy to scale, and easy to maintain.
Talk to a Salesforce Development Expert If your organisation needs Salesforce to work exactly the way your business operates, our development experts are ready to help.
Contact Our TeamSalesforce Solutions That Scale With Your Business
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